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contact us
For more information regarding your account, please contact your retailer.
For any network related enquiries please complete the following forms.
- provide your feedback
if you wish to lodge a complaint or provide your feedback on how we can improve our service, please let us know. - trees growing into powerlines
notify ENERGEX if you notice trees growing into powerlines. - faulty streetlight - residential
notify ENERGEX of a faulty streetlight - for residential use. - faulty streetlight - councils
notify ENERGEX of a faulty streetlight - for councils only.
| General inquiries – 8.00am to 6.30pm, Monday to Friday | 13 12 53 |
| Loss of power supply, or electricity supply problems | 13 62 62 |
| Reporting a dangerous situation, such as wires down | 13 19 62 |
| By mail: | ENERGEX Limited |
International customers please note: you may contact ENERGEX on +61 7 3407 4000 Monday to Friday 8am - 6pm AEST.