Electricity Supplier Customer Service Centre

ENERGEX is your electricity distributor and network owner in South East Queensland. We are responsible for the safe and reliable delivery of electricity to your home or business.

Your electricity retailer is the company from which you buy your electricity. They are responsible for providing your bill and delivering associated customer services.

While full retail competition allows you to change electricity retailer regardless of where you live, at ENERGEX we're still working for you and will continue to service your area.

• The ENERGEX Customer Charter
• our service agreements, contracts and legislation
• full retail competition
• guaranteed service levels
  peoplepact. The levels of service ENERGEX must provide to its customers.
• installing solar photovoltaic and other embedded small-scale generators
• property poles
  Do you have a pole on your property?
• locksmiths
  list of locksmiths who supply ENERGEX locks
• contact ENERGEX
  Report a faulty streetlight, request tree trimming or provide your feedback.