Information on Your Electricity Supply

The electricity supply network is a large and complex system and there are many factors which can affect your electricity supply including:

• weather conditions and vehicle accidents which can interrupt supply; and
• the use of electrical equipment in your home or in the premises of other customers which can cause interference.

For further information about common power supply problems and how to deal with them, please view the relevant documents below:

residential customers:

• common power supply problems (306Kb)
• dealing with common power supply problems (132Kb)

business customers:

• electricity supply for business customers (200Kb)
• customer guide to electricity (1,363Kb)