Dial Before You Dig (DBYD) is a national referral service providing information on underground asset locations.
The service is designed to protect Australia's vast pipe and cable networks from damage and disruption caused by excavation or construction.
DBYD requests are submitted before construction begins by building contractors, home owners, designers, landscapers, councils, developers, excavators, trades people and farmers.
Once a request is submitted, a response from the asset owners can be expected within two business days.
To determine the location of underground services before you begin any excavation, call Dial Before You Dig on 1100 between 8am and 5pm weekdays or submit your request online at www.1100.com.au.
Energex specific enquiries can be directed to the Energex DBYD team by calling (07) 3664 5400 between 7am and 4pm weekdays. Please have your DBYD sequence number to aid your enquiry.
It is important to know your obligations to protecting Australia's underground networks, as damages to Energex cables and equipment can be dangerous and repairs can be costly.
The following good practice guidelines should be complied with when undertaking any form of excavation:
The Dial Before You Dig service is also designed to protect Australia's excavators.
Obtaining accurate information about your work site will minimise the risk of injury, personal liability and even death.
13 12 53
This is not an exhaustive list of all safety matters that need to be considered. Whilst care is taken in the preparation of this material, Energex does not guarantee, to the extend permitted by law, the accuracy and completeness of information.
To the extend permitted by law, Energex will not be responsible for any loss, damage or costs incurred as a result of any errors omissions or misrepresentations in relation to the material in this document or for any possible actions ensuing from information contained above.
You require Adobe Acrobat Reader to view or print documents.