The Australian Energy Regulator (AER) Ring-fencing Guideline seeks to ensure a level playing field in new and existing markets to promote competition in the supply of electricity services.

We are committed to complying with the Guideline as early as possible but by no later than 1 January 2018 as required.

Compliance strategy

We are continuing to assess the impact of the Guideline on our services and have recently submitted our compliance strategy to the AER.

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Ring-fencing Compliance Strategy 611.4 KB 24 Aug 2017

Waiver application

We are aiming to minimise our costs in complying with the Guideline so are seeking a number of waivers where it is not cost-effective and where no harm to competition occurs.

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Ring-fencing Waiver Applications 556.4 KB 24 Aug 2017


The Guideline requires the production and publication of a number of registers, namely an office and staff sharing register, an information sharing register and a waiver register.

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Ring Fencing Registers 117.9 KB 12 Sep 2018

Sharing of Information Protocol

Under the Guideline, we are required, under certain circumstances, to publish an Information Register that outlines the entities that request "confidential information" and the type of information sought. For details on how we propose to satisfy our information sharing obligations, refer to our Information Sharing Protocol (PDF 1.0 mb).

To request confidential information please complete the Registration Form (PDF 232.5 kb) and email it to InformationSharing@energyq.com.au