The Australian Energy Regulator (AER) Ring-fencing Guideline seeks to ensure a level playing field in new and existing markets to promote competition in the supply of electricity services.

The Guideline came into effect on 1 January 2018 and we're committed to comply as required.

Compliance strategy

We're continuing to assess the impact of the Guideline on our services and have submitted our compliance strategy to the AER.

Waiver application

We're aiming to minimise our costs in complying with the Guideline so are seeking a number of waivers where it's not cost-effective and where no harm to competition occurs.

Registers

The Guideline requires the production and publication of a number of registers, namely an office and staff sharing register, an information sharing register and a waiver register.

Sharing of Information Protocol

Under the Guideline, we're required, under certain circumstances, to publish an Information Register that outlines the entities that request "confidential information" and the type of information sought. For details on how we propose to satisfy our information sharing obligations, refer to our Information Sharing Protocol (PDF 1.0 mb).

To request confidential information please complete the Registration Form (PDF 232.5 kb) and email it to InformationSharing@energyq.com.au