Access
You have a right to apply for access to documents held by us under the Right to Information Act 2009 (Qld) (RTI Act) or the Information Privacy Act 2009 (Qld) (IP Act).
Search for information first
Before completing an application, please check to see if the information is already available on our website:
- FAQs
- Document library
- Forms
- Popular brochures
- Publication Scheme
- Meter data request form
- Property enquiry form
- Safety advice form
- Solar Bonus Scheme Tariff Change form (PDF 670.1 kb)
- Network outage information request form
If you're unable to find what you're looking for, please contact us and ask to speak to the RTI Officer who will advise if the information is accessible through one of the forms on our website, or if you need to make an RTI or IP application to access it.
Make an application
You can apply for access to, or copies of, documents held by us. To do this:
- Download application form Download and complete the Right to Information and Information Privacy Access Application (PDF). See below for fees and charges that apply.
- Send completed application You can attach and submit your completed application via our online enquiry form or post it to:
Energex
c/o Company Secretary Team
GPO Box 1461
BRISBANE QLD 4001
Fees and charges
If the information you request is not related to your personal information, fees and charges apply. We'll contact you for payment of any relevant fees.
Please don't provide your credit card details on the application form. We'll contact you for your credit card payment once we've received your application.