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Power outages due to storm events and other natural disasters are not claimable from us and are also excluded from our Guaranteed Service Levels.
If you hold a current household insurance policy, your insurer may consider your claim for damages. Please enquire directly with them for further information.
Compensation claim submissions will be considered by us and a response will be given to you on the issues raised.
If your item is damaged beyond economical repair, the claim will be settled by:
Please Note: Fields marked with * must be completed.
Enter the details of item(s) or property being claimed. If more fields are required, please send a separate email to firstname.lastname@example.org.
The completion of this form does not constitute an admission of liability on the part of Energex.
Energex is collecting personal information on this form for the purpose of processing your claim. By completing this form, you consent and agree to Energex collecting, managing and disclosing the personal information you have provided to us in accordance with our Privacy Statement. Our Privacy Statement and contact details are available at energex.com.au
By completing this form you acknowledge that: