Your browser is out-of-date. Please download the latest version for the best user experience: Internet Explorer (version 10 or higher), Chrome, Firefox, Safari or Opera.
Power outages due to storm events and other natural disasters are not claimable from Energex and are also excluded from our Guaranteed Service Levels.
If you hold a current household insurance policy, your insurer may consider your claim for damages. Please enquire directly with them for further information.
Submissions will be considered by Energex and a response will be given to each respondent on the issues raised.
If the item is damaged beyond economical repair, the claim will be settled by:
Please Note: Fields marked with * must be completed.
Enter the details of item(s) or property being claimed. If more fields are required, please send a separate email to email@example.com.
The completion of this form does not constitute an admission of liability on the part of Energex.