Executive Team

Terry EffeneyChief Executive Officer - Terry Effeney

BE (Hons), BEcon, MEng, FAICD, RPEQ, FIEAust

Terry Effeney was appointed CEO of Energex in January 2007.

Prior to joining Energex, Terry held the role of COO (Chief Operating Officer) of Ergon Energy and was an Executive Manager with Ergon Energy and its predecessor organisations for more than 10 years.

Terry has more than 30 years experience in the energy industry, combining an engineering and economics background with extensive operational management experience.

 


 

Kevin KehlFinance, Regulation and Strategy - Kevin Kehl

B Eng (Hons), Grad Cert Elect Supp Eng

Responsible to the Chief Executive Officer for:

  • Business Performance and Analysis
  • Corporate Strategy and Planning
  • Corporate Governance and Company Secretary
  • Corporate Risk and Compliance
  • Financial Control
  • Regulation and Pricing
  • Taxation

Kevin has been an Executive General Manager within Energex since 2009 initially overseeing Strategy and Regulation. He assumed the EGM Customer and Corporate Relations role in January 2013 and the EGM Finance, Regulation and Strategy role in December 2013.

Since commencing in the Electricity Supply Industry in 1981, Kevin has held various engineering and management positions.

His capability encompasses engineering, regulatory, strategy and operational management experience.

Kevin's senior management experience over recent years has been directed towards commercial strategy and regulation activities and programs, in particular, Energex's regulatory review. 


 

Chris ArnoldProcurement, People and Services - Chris Arnold

BEng, Grad Dip Bus Management

Responsible to the Chief Executive Officer for:

  • Business Support Services
  • Human Resources
  • Property Services
  • Field Support (including Fleet and Technical Training)
  • Business Operations and Performance
  • Procurement and Supply
  • Business Efficiency

Chris has been an Executive General Manager within Energex since March 2006 overseeing Network Performance and later Programming, Procurement and Services. He assumed the EGM Procurement, People and Services role in January 2013. 

Chris has worked in various parts of the Queensland electricity industry since graduating as an electrical engineer in 1982.


 

Peter PriceAsset Management - Peter Price

BEng (Hons), MEngSc, MCIPS, FAICD

Reponsible to the Chief Executive Officer for:

  • Network Capital Planning
  • Systems Engineering
  • Environment
  • Energex Safety
  • Data and Services
  • Network Maintenance & Performance
  • Metering Dynamics

Peter has been an Executive General Manager within Energex since March 2006 overseeing Programming, Procurement and Services and later Network Performance. He assumed the EGM Asset Management role in January 2013.

Peter has held various positions within Energex since joining the company in 1981 after attaining an Honours Bachelor Degree in Engineering and a Masters in Engineering Science at the University of Queensland.

His senior management experience has seen him involved in all aspects of the energy industry, including capital planning and program delivery, asset management, procurement, regulatory issues, commercial and non-regulated revenue.

Peter has been involved in a number of external committees and is presently Chair of Energy Skills Queensland and SkillsTech Australia.


 Peter Weaver

Service Delivery - Peter Weaver

BCom, MBA, FAICD

Responsible to the Chief Executive Officer for the overall strategic and operational delivery of:

  • Network Program Management 
  • Field Services North & South
  • Distribution Management System 
  • Business Operations
  • Network Operations 
  • Commercial Business
  • Design 

Peter has been an Executive General Manager within Energex since 1998. When he joined Energex his primary role was to amalgamate the Call Centre, Customer Accounts and Service Delivery sections in preparation for the opening of the commercial electricity market.

In July 2001 he was appointed General Manager Shared Services and took on the additional responsibilities for Business Support Services, Property Group, Finance and Human Resources and Procurement Services Group.

Following the sale of the Energex Retail Operations, Peter relinquished responsibility as the head of the Finance and Human Resources groups and took on the added responsibility for Government Relations, Corporate Communications, Customer Advocacy, Legal Services and the Energy Market Services Group.

Peter assumed the EGM Service Delivery role in January 2013.

Prior to joining Energex, Peter spent 14 years at Ansett Airlines in accounting, operations and sales roles before purchasing his own small business in North Queensland in 1997.


  

Dayle GrantCustomer and Corporate Relations - Dayle Grant

Responsible to the Chief Executive Officer for:

  • C&CR Commercial Business Office - including customer insights and analytics, customer engagement programs, customer project delivery and divisional business planning and budgeting
  • Customer Advocacy – the strategy and management of relationships with industry stakeholder 'touch points' and the community, including escalations
  • Corporate Communications – the management of Energex’s Corporate Communications media management, branding, advertising and community information
  • Customer Contact Group – the strategic development and operational performance multiple communication channels and delivery of customer services work
  • Energy Market Services - the management of the market roles of the Metering Data Agency (MDA), Meter Data Provider (MDP), Premise Data (LNSP), Network Billing (NB) Retailer Escalation (RED) and support services in the National Energy Market (NEM)
  • Internal Audit – to enable Energex to achieve its strategic and commercial objectives through the effectiveness of risk management, control and governance processes
  • Legal Services – to enable Energex to achieve its strategic and commercial objectives  

Dayle has been with Energex since 2005 when she joined as Group Manager Contact Centre with a key role of managing the Energex Retail and Network Call Centre and responding to business improvements following the EDSD (Somerville) Report. Dayle managed the Call Centre transitional operations during the residential electricity and gas sales and introduction of full retail competition.

Following the merging of the service delivery arm for customer connections and the Call Centre, Dayle headed up the Customer Contact Group, which was responsible for all customer strategies and initiatives.

Dayle was acting Executive General Manager for Customer Services for an extended period in 2012 and assumed the EGM Customer and Corporate Relations role in January 2014.

Prior to joining Energex, Dayle held numerous positions in shared services, operations and customer service roles in the banking, finance, health insurance and tourism industries.

Dayle is a Board member of the Chief Customer Officer Forum of Australia.


 

Peter EffeneyCEO SPARQ Solutions - Peter Effeney

B.E. (Hons) B.Sc. M.B.A

Responsible for SPARQ Solutions, the jointly owned Information and Communications Technology (ICT) subsidiary of Energex and Ergon Energy. 

Peter has been the CEO of SPARQ Solutions since the company's formation in July 2004.

SPARQ Solutions manages ICT operations across the state for Energex and Ergon Energy and supports more than 8,000 users.

Prior to joining SPARQ, Peter was a member of the Executive Management Team of Ergon Energy and held a number of management, engineering and ICT roles.

These included accountability for Customer Service, Information Systems and Services, and Business Process Development. 

Peter has also held secondments in roles as diverse as General Manager of Ergon Energy's Distribution Business and General Manager Workplace Health & Safety. 

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