Portal Help

Welcome to our help page for the Electrical Partners Portal. Read the handy user guides below for more information about the Portal.

Document name Published
Connect Application User Guide 3.2 MB 23 Mar 2022
Connect and EWR Portal Statuses 225.9 KB 1 Mar 2020
Connect and EWR Service Selections 484.5 KB 1 Mar 2020
Enquiry User Guide 1.2 MB 21 Apr 2021
First time subscription Group Manager or Member 2.6 MB 8 Mar 2021
How to Register 1.5 MB 8 Mar 2021
MyEWR 2.5 MB 21 Apr 2021
MyHome 1.9 MB 21 Apr 2021
MyProfile 2.5 MB 21 Apr 2021
Unmetered Supply and Public Lighting Connect Applications 3.4 MB 21 Apr 2021

Bulk Meter Conversion Process

These documents provide information on how to submit an application and outline the process and requirements.

User Agreement

Read more about the Portal's Terms of Use.

Queries and feedback

Email our Energex Portal Team for any Portal enquiries.

For any Electrical Contractor enquiries call us on 1300 762 397 (Monday to Friday).