Portal Help
Welcome to our help page for the Electrical Partners Portal. Read the handy user guides below for more information about the Portal.
| Document name | Published | |
|---|---|---|
| Connect Application User Guide | 3.2 MB | 23 Mar 2022 |
| Connect and EWR Portal Statuses | 225.9 KB | 1 Mar 2020 |
| Connect and EWR Service Selections | 484.5 KB | 1 Mar 2020 |
| Enquiry User Guide | 1.2 MB | 21 Apr 2021 |
| First time subscription Group Manager or Member | 2.6 MB | 8 Mar 2021 |
| How to Register | 1.5 MB | 8 Mar 2021 |
| MyEWR | 2.5 MB | 21 Apr 2021 |
| MyHome | 1.9 MB | 21 Apr 2021 |
| MyProfile | 2.5 MB | 21 Apr 2021 |
| Unmetered Supply and Public Lighting Connect Applications | 3.4 MB | 21 Apr 2021 |
Bulk Meter Conversion Process
These documents provide information on how to submit an application and outline the process and requirements.
- Bulk Meter Conversion Process Flow Chart (PDF 602.8 kb)
- Bulk Meter Conversion Factsheet (PDF 263.8 kb)
- Bulk Meter Conversion Request Form (PDF 283.2 kb)
User Agreement
Read more about the Portal's Terms of Use.
Queries and feedback
Email our Energex Portal Team for any Portal enquiries.
For any Electrical Contractor enquiries call us on 1300 762 397 (Monday to Friday).