Face to face course bookings

We supply a diverse range of face to face training courses that are designed to provide participants with:

  • The underpinning skills and knowledge to carry out electrical and non-electrical work
  • A basic understanding of Electrical Supply Industry principles or concepts
  • Compliance with Specifications and Procedures to supply contracted works on our Energex and Ergon networks.

Our training can benefit a wide audience, from trades people to office staff. The duration of our courses ranges from a few hours to a few days, with training delivery available either at our sites or your workplace.

3155  Wet Tropics - World Heritage

Skills acquired

  • Fully aware of Wet Tropics World Heritage Area values.
  • Familiar with legislation relating to their activities in the Wet Tropics WHA.
  • Aware of the environmental management issues relating to powerline easements.
  • Familiar with the State-wide Code of Practice for Maintenance in the QPWS Estate.
  • Understand the content, layout and intention of the Ergon Environmental Management Plans (EMPs) for working in the Wet Tropics World Heritage Areas.

Duration

4 hrs

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4431  Safe Entry to High Voltage Enclosures

Skills acquired

  • Outline statutory and organisational requirements for safe entry to high voltage enclosures.
  • Outline the roles and responsibilities of persons authorised to enter and work within high voltage enclosures
  • Explain the basic concepts for maintaining exclusion zones in high voltage enclosures
  • Identify potential hazards and risks within high voltage enclosures.
  • Explain and demonstrate the safety precautions required for safe entry to high voltage enclosures.
  • Explain and demonstrate the process for detecting abnormal electrical interference using a tuned AM radio.
  • Demonstrate the process for safe entry to and exit from a high voltage enclosure.

Duration

8 hrs

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4436  Individual of a Workgroup

Skills acquired

  • Outline basic switching and access principles.
  • Identify various types of high voltage apparatus.
  • Outline requirements for establishing a safe work area as defined on an Access Permit, Test Permit or Non Access Work Notice.
  • Demonstrate the process for inspecting operating and earthing equipment to ensure it is in serviceable condition before use.
  • Demonstrate the process to sign on and off an Access Permit, Test Permit or Non Access Work Notice before commencing work.
  • Demonstrate the process to apply working earths at the work area (licensed electrical workers only).
  • Theory 1 hour - Practical 6 hours

Duration

7 hrs

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4441  Switching Operator Assistant

Skills acquired

  • Describe the roles and responsibilities of a Switching Operator Assistant.
  • Explain the purpose and function of high voltage apparatus encountered when performing switching and access.
  • Explain high voltage switching principles and practices.
  • Explain the purpose of feeder and substation protection systems.
  • Demonstrate the role and responsibilities of the Switching Operator Assistant when assisting with switching operations being carried out on the high voltage network.

Duration

24 hrs

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4449  Switching Operator Assistant - SWER only

Skills acquired

  • Outline roles and responsibilities of Switching Operator Lines
  • Outline distribution network performance and protection requirements
  • Outline process for commissioning distribution high voltage lines and substations
  • Outline constraints when performing field switching
  • Conduct phase rotation and phase out testing across an open point
  • Perform field switching in accordance with prepared Switching Sheet
  • Diagnose distribution and sub-transmission feeder faults

Duration

24 hrs

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4449  Switching Operator Lines - SWER only

Skills acquired

  • Outline roles and responsibilities of Switching Operator Lines
  • Outline distribution network performance and protection requirements
  • Outline process for commissioning distribution high voltage lines and substations
  • Outline constraints when performing field switching
  • Conduct phase rotation and phase out testing across an open point
  • Perform field switching in accordance with prepared Switching Sheet
  • Diagnose distribution and sub-transmission feeder faults
  • Theory 20 hours - Practical 32 hours

Duration

52 hrs

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4476  Access Permit Recipient Substations

Skills acquired

  • Receive Access Permit/Test Permit issued from Switching Operator and explain details to workgroup
  • Confirm conditions of Permit will provide electrically safe work area
  • Explain requirements for supervising electrical safety in work area covered by Permit
  • Surrender Access Permit/Test Permit to Switching Operator
  • Theory 8 hours - Practical 8 hours

Duration

16 hrs

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4477  Test Permit Recipient

Skills acquired

  • Receive Access Permit/Test Permit issued from Switching Operator and explain details to workgroup
  • Confirm conditions of Permit will provide electrically safe work area
  • Explain requirements for supervising electrical safety in work area covered by Permit
  • Surrender Access Permit/Test Permit to Switching Operator
  • Theory 8 hours - Practical 12 hours

Duration

20 hrs

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4478  Field Auto Reclose Operator (FARO) - Practical

Skills acquired

Participants who complete and successfully achieve the required percentage outcomes will be eligible for the following authorisation:

  • A4478 Field Auto Reclose Operator

Duration

6 hrs

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4479  Field Auto Reclose Operator (FARO) - Theory (online)

Skills acquired

Participants who complete and successfully achieve the required percentage outcomes will be eligible for the following authorisation:

  • A4478 Field Auto Reclose Operator

Duration

2 hrs

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4480  Low Voltage Switching & Access

Skills acquired

  • Outline the legislative and organisational requirements for providing a safe system of work when switching and accessing the low voltage electricity network.
  • Outline the electrical safety requirements for performing live and de-energised work on the low voltage network.
  • Outline the organisational requirements for performing low voltage switching for de-energised access on the network.
  • Write Low Voltage Switching Sheet to provide de-energised access to low voltage network.
  • Complete Section (C) of the Daily/Task Risk Management Plan for low voltage switching and access on the network.
  • Outline the tests required when re-energising and/or commissioning low voltage lines and apparatus.

Duration

6 hrs

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4490  Electrical Awareness for Safe Working Near Exposed Live Parts (EASWNELP)

Skills acquired

Apply appropriate electrical safety and technical knowledge relating to the type of work, operating plant or vehicles near overhead and underground electric lines, including:

  • Interpret the application and intent of the Electrical Safety Code of Practice 2010 for Working Near Overhead and Underground Electric Lines.
  • Explain basic electrical concepts and the effect of electricity on the human body.
  • Identify hazards that may be present and the risk management procedures required to manage the risks associated with work carried out near overhead and underground power lines.
  • Identify electricity supply infrastructure assets and voltages.
  • Identify the exclusion zones applicable to people, vehicles and operating plant for various power line voltages, conductor and cable types, environmental   conditions and authorisation of persons.
  • State the emergency planning, response and reporting procedures required in the event of an electrical incident or accident.

Duration

6-8 hrs

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BBI  Broadband Infrastructure Awareness

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Identify broadband network installations and major components on a number of Energex distribution poles from an on-site ground position and/or by illustrations
  • Conduct a risk assessment and determine safe working procedures in relation to various work tasks to be performed on and in the vicinity of a variety of Energex distribution poles which have broadband network installations
  • Demonstrate safe working procedures as outlined in all relevant guides, standards, staff instructions, Standard Works Procedures, Energex Safety Management System,  Energex Safety Manual; and other relevant documentation when performing work on and in the vicinity of Energex distribution poles which have broadband network installations

Duration

Self-paced

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M087  Resuscitation

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Follow the basic life support flow chart
  • Respond to signs of an unconscious causality
  • Describe your legal responsibilities in relation to providing CPR
  • Describe the purpose of CPR
  • Perform CPR

Duration

4 hrs

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M089  Rescue from a Pole Top

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Identify and inspect the contents of a rescue kit
  • Perform a pole top rescue

Duration

8 hrs

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M110  Rescue from a Switchboard

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Describe the effects of gases in smoke filled environments
  • Perform a rescue from a live LV panel
  • Explain how to conduct a rescue from a live LV panel

Duration

4 hrs

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M127  Inspection & Treatment of a Pole

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Describe the legal requirements for pole inspection
  • Apply pole safety practices to pole inspection
  • Identify insect and fungal damage to poles and associated structures
  • Identify common pole defects
  • Inspect poles and associated components and report findings
  • Apply basic remedial treatments to poles

Duration

24 hrs

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M203  Overhead Services

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Describe the standards and requirements for LV service installations
  • Identify an appropriate service point of attachment
  • Identify and select appropriate service components
  • Install an LV overhead service and associated equipment
  • Inspect and maintain LV overhead services and associated equipment

Duration

8 hrs

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M204  Substation Safety Awareness

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Follow the correct process for entering and exiting a substation
  • List the major substation components
  • Demonstrate knowledge of safety requirements in a substation
  • Describe the difference between an Authorised, Instructed and  Untrained person
  • Describe the exclusions zones in Substations
  • Demonstrate knowledge of typical substation hazards

Duration

4 hrs

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M225  Scope a High Load Transport Route

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Identify and manage the hazards associated with working near live electrical apparatus
  • Demonstrate an understanding of legislative requirements  and the terminology involved
  • Demonstrate techniques employed in measuring conductor heights
  • Identify ground clearances for overhead and for Broadband infrastructure (BBI) cables
  • Display knowledge of statutory approach limits
  • Demonstrate procedures for scoping a high load transport route

Duration

8 hrs

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M292  Connections to the LV Network

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Describe the MEN system
  • Explain regulation voltages applicable in Queensland
  • Testing connections to the LV electricity network
  • Follow the requirements of Work Practice 1202 & 1285
  • Testing connections at a customer’s premise
  • Complete required documentation in relation to connections to the LV network
  • Connection and Disconnection of LV Circuits

Duration

24 hrs

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M320  Electrical Awareness for Safe Work

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Understand the relevant legislative and safety requirements for working near live electrical apparatus
  • Explain the basic principles of electricity
  • Describe the major components of an electricity network
  • Identify and manage the hazards associated with working near live electrical apparatus
  • Identify electrical apparatus used in overhead distribution systems

Duration

8 hrs

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M428  Underground Awareness

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Apply legislated obligations to working safely on or in proximity to underground cables and equipment.
  • Explain fundamental electrical principles.
  • Discuss the relationship between transmission, distribution and rail systems, overhead and underground supply systems.
  • Recognise different types of electrical equipment.
  • Identify and manage environmental issues.

Duration

4 hrs

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M554  Initial Confined Space Entry

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:
  • Describe a confined space (As defined in Work Health and Safety Regulations 2011 Schedule 19)
  • Describe procedures for entering, working in and existing a confined space as per Work Practice 9490
  • Identify the hazards associated with confined spaces and any special measures that need to be taken
  • Select and use the correct tools and equipment for working in and rescue from confined spaces
  • Perform a simulated confined space rescue

Duration

8 hrs

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M570  Identify/Spike HV UG Cables

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Perform Positive identification of a target cable
  • Correctly spike target cable

Duration

8 hrs

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M571  Test HV Underground Cables L1

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Check, interpret and receive authorised access
  • Perform onsite checks and reconcile discrepancies to establish nominated isolation points, safety earths and permanent labels
  • Remove and reconnect apparatus and earths correctly
  • Select the most suitable test location
  • Erect warning signs and barricades
  • Perform tests including phasing and insulation resistance
  • Record test measurements and interpret results
  • Restore system to “as found” condition

Duration

8 hrs

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M572  Test HV Underground Cables L2

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Check, interpret and receive authorised access
  • Perform HV testing procedures

Duration

8 hrs

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M581  Individual of a Workgroup

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • demonstrate an understanding of Entity and Statutory rules, standards and manuals
  • maintain Exclusion Zones
  • identify electrical hazards and appropriate PPE
  • identify isolation points
  • identify types of earths
  • describe the lines of communication associated with access to HV apparatus
  • demonstrate awareness of Access and Test permits
  • perform the roles and responsibilities of an IWG
  • access low voltage electrical apparatus on the Energex network
  • access non-commissioned electrical apparatus on the Energex network

Duration

4 hrs

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M583  Switching Operator Assistant

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • your Roles and Responsibilities and as a Switching Operator Assistant and
  • Teamwork in Switching

Duration

16 hrs

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M584  Switching Recipient

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Receive/Surrendering Permits
  • Briefing Work Groups
  • Supervising Instructed People
  • Placement of other precautions
  • Placement/Removal of earthing
  • Supervising electrical Safety at the Work area
  • Suspending/reinstating Permits
  • Transferring Permits
  • Documenting Abnormalities

Duration

16 hrs

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M591  Restricted Recipient

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • describe the obligations for working on High Voltage Electrical Apparatus
  • explain the concepts of Isolation, Testing and Earthing
  • name the “3 Key Elements” for working on or near High Voltage electrical apparatus
  • demonstrate an understanding of the purpose and sections of an Access Permit
  • demonstrate and understanding of your responsibilities as a Restricted Recipient of an Access Permit
  • demonstrate an understanding of the purpose of a Reclose Block

Duration

8 hrs

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M593  Low Voltage Switching Operator

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Describe your legal responsibilities in relation to LV switching
  • Apply Energex policies and procedures to LV switching processes
  • Issue a De-energisation Permit to Staff or Contractors In accordance with Energex procedures
  • Explain why and when LV switching on the LV network is required
  • Perform LV switching on the LV network

Duration

16 hrs

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M594  Write LV Switch Sheets

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Write LV Applications and Sheets to meet the standards described on Form N0208

Duration

24 hrs

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M599  Safety Observer Exclusion Zone

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Demonstrate an understanding of WCS 110
  • Demonstrate an understanding of Legislative requirements
  • Demonstrate an understanding of relevant aspects of the Energex safety manual
  • Maintain Exclusion Zones

Duration

8 hrs

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M614  Application for Switching Re-closer Block

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • State the circumstances under which it is necessary to disable reclosing on a HV feeder segment and why this is necessary
  • State the responsibilities of an Applicant for Switching relevant to establishing a reclose block
  • Identify the relevant worksite (HV schematic) site using the WebView application
  • Define a ‘significant site’ with respect to a switching application
  • Nominate plant that should have reclosing disabled for work to proceed at a given site
  • Complete sections of an A4S_RB (Application for Switching-Reclose Block) form (on-line if required) relevant to an Applicant and an On-site Supervisor
  • Direct and conduct field work in accordance with the conditions of the A4S_RB

Duration

8 hrs

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M707  First Response Investigation of Loss of Supply and other Voltage Irregularities

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • State the circumstances under which it is necessary to disable reclosing on a HV feeder segment and why this is necessary
  • State the responsibilities of an Applicant for Switching relevant to establishing a reclose block
  • Identify the relevant worksite (HV schematic) site using the WebView application
  • Define a ‘significant site’ with respect to a switching application
  • Nominate plant that should have reclosing disabled for work to proceed at a given site
  • Complete sections of an A4S_RB (Application for Switching-Reclose Block) form (on-line if required) relevant to an Applicant and an On-site Supervisor
  • Direct and conduct field work in accordance with the conditions of the A4S_RB

Duration

8 hrs

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M708  Reconnection Visual Examination

Skills acquired

On successful completion of this module including all prerequisites and assessments you should be able to:

  • Demonstrate an understanding of the current legislation relevant to reconnection processes
  • Demonstrate an understanding of the Safety requirements on the job
  • Demonstrate an understanding of the current metering manual relevant to reconnections
  • Demonstrate an understanding of and the ability to adhere to Energex Work Practices and Work Category Specifications

Duration

8 hrs

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T0168  Asset Inspection Auditor - Lines Assets/MEN/CMEN/SWER Earth Testing

Skills acquired

  • Identify Ergon Energy’s Assets.
  • Describe the steps to carry out an audit of Ergon Energy’s Assets.
  • Perform a Quality Audit Ergon Energy’s Assets.
  • Perform an Observation Audit on Ergon Energy authorised Asset Inspectors.

Duration

4-6 hrs

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T0169  Line Asset Scheduler

Skills acquired

  • Create asset inspection Work Order in field mobile computing
  • Attach assets to work order
  • Produce a PDA map
  • Assign Work Order to Inspector
  • Closing off asset inspection Work Order
  • Run inspection reports

Duration

8 hrs

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T0170  Earth Test Officer - MEN/CMEN (MEN/CMEN Earth Testing)

Skills acquired

  • Identify and understand MEN and CMEN earthing systems
  • Identify MEN and CMEN assets
  • Conduct earth tests on MEN and CMEN earthing systems
  • Record data on the PDA
  • Understand and use Earth Resistance Testers

Duration

40 hrs

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T0171  Earth Test Officer - SWER (SWER Earth Testing)

Skills acquired

  • Identify and understand SWER earthing systems
  • Identify SWER assets
  • Record data on the PDA
  • Conduct earth tests on SWER earthing systems

Duration

40 hrs

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T0173  Line Asset Level 2 Serviceability Assessor

Skills acquired

Upon successful completion of this course, participants will receive an Authorisation for Performing Level 2 Pole Serviceability Assessments.

Duration

40 hrs

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T0178  Asset Inspection Final Assessment - 1000 Pole Assessment

Skills acquired

Assess compliance with Ergon Energy Lines Asset processes.

Duration

12 hrs

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T0345  HV Live Work Pre-Authorisation

Skills acquired

  • Outline key information from the High Voltage Live Work Management Standards in relation to the performance of High Voltage Live Work
  • Outline key information from the High Voltage Live Work Manual in relation to the performance of High Voltage Live Work

Duration

16 hrs

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T0463  Access Permit Recipient Lines

Skills acquired

  • Receive Access Permit/Test Permit issued from Switching Operator and explain details to workgroup
  • Confirm conditions of Permit will provide electrically safe work area
  • Explain requirements for supervising electrical safety in work area covered by Permit
  • Surrender Access Permit/Test Permit to Switching Operator
  • Theory 8 hours - Practical 4 hours

Duration

12 hrs

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T0463  Access Permit Recipient Lines - SWER only

Skills acquired

  • Receive Access Permit/Test Permit issued from Switching Operator and explain details to workgroup
  • Confirm conditions of Permit will provide electrically safe work area
  • Explain requirements for supervising electrical safety in work area covered by Permit
  • Surrender Access Permit/Test Permit to Switching Operator
  • Theory 8 hours - Practical 4 hours

Duration

12 hrs

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T0463  Access Permit Recipient Lines - Vegetation only

Skills acquired

  • Receive Access Permit/Test Permit issued from Switching Operator and explain details to workgroup
  • Confirm conditions of Permit will provide electrically safe work area
  • Explain requirements for supervising electrical safety in work area covered by Permit
  • Surrender Access Permit/Test Permit to Switching Operator
  • Theory 8 hours - Practical 4 hours

Duration

12 hrs

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T0481  Line Asset Inspection

Skills acquired

  • Identify Ergon Energy’s line assets
  • Describe the steps to carry out an asset inspection of Ergon Energy’s line assets
  • Inspect and perform maintenance on Ergon Energy line assets
  • Record asset, defect and maintenance information on Ergon Energy’s line assets in the Personal Digital Assistant (PDA).

Duration

80 hrs

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T0490  Low Voltage Connections Manual - Polarity

Skills acquired

  • Explain the low voltage connection issues associated with various electrical installations.
  • Identify and apply correct low voltage connection procedures and interpret the results of the neutral integrity test.
  • Demonstrate correct testing procedures.

Duration

16 hrs

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T0600  Meter Reconnections Officer (MRO)

Skills acquired

  • Interpret and apply the relevant section/s of the Queensland Electrical Safety Act and Regulations 2002.
  • Interpret and apply the relevant section/s of the Queensland Electricity Act 1994 and Electricity Regulations 2006.
  • Interpret and apply the relevant clause/s of AS/NZS 3000:2007 Wiring Rules.
  • Interpret and apply the relevant clause/s of the Electricity Connection and Metering Manual.
  • Determine the most appropriate tariff for different types of customer installations.
  • Theory 3 hours (online) - Practical 40 hours

Duration

43 hrs

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T0604  Switching Operator Lines - SWER Only Reassessment (3 yearly reassessment)

Skills acquired

Demonstrate an understanding of the requirements for Switching Operator Lines

Duration

16 hrs

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T0605  Access Permit Recipient Lines Reassessment (3 yearly reassessment)

Skills acquired

  • Receive Access Permit/Test Permit issued from Switching Operator and explain details to workgroup
  • Confirm conditions of Permit will provide electrically safe work area
  • Explain requirements for supervising electrical safety in work area covered by Permit
  • Surrender Access Permit/Test Permit to Switching Operator

Duration

16 hrs

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T0605  Access Permit Recipient Substations Reassessment (3 yearly reassessment)

Skills acquired

  • Receive Access Permit/Test Permit issued from Switching Operator and explain details to workgroup
  • Confirm conditions of Permit will provide electrically safe work area
  • Explain requirements for supervising electrical safety in work area covered by Permit
  • Surrender Access Permit/Test Permit to Switching Operator

Duration

16 hrs

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T0605  Test Permit Recipient Reassessment (3 yearly reassessment)

Skills acquired

  • Receive Access Permit/Test Permit issued from Switching Operator and explain details to workgroup
  • Confirm conditions of Permit will provide electrically safe work area
  • Explain requirements for supervising electrical safety in work area covered by Permit
  • Surrender Access Permit/Test Permit to Switching Operator

Duration

16 hrs

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T0611  Field Auto Close Operator (FARO) (3 yearly reassessment)

Skills acquired

  • Demonstrate an understanding of the requirements for Safe Entry to High Voltage Enclosures
  • Demonstrate an understanding of the requirements for Auto Reclose Operator

Duration

8 hrs

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T0616  Switching Operator Assistant (3 yearly reassessment)

Skills acquired

  • Demonstrate an understanding of the requirements for Safe Entry to High Voltage Enclosures
  • Demonstrate an understanding of the requirements for Individual of a Workgroup
  • Demonstrate an understanding of the requirements for Switching Operator Assistant

Duration

16 hrs

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