Get inspired and be rewarded

We offer Cashback Rewards to businesses that can provide demand response/network support in eligible areas. Network support can help to alleviate peak demand on the network. Typical types of demand response/network support are considered to be generation, call off load and load shifting resulting in a demand reduction of 500kVA or above off eligible feeders.

We also support businesses to make changes that benefit energy efficiency, like upgrading certain appliances, equipment or processes. These changes may not entitle the business to Reward Funding but may reduce the sites energy costs.

For example, lighting may account for 10-25% of total electricity use at your business site. By upgrading or replacing your existing lighting with newer, energy saving options such as Light Emitting Diodes (LEDs) and Compact Fluorescent Lamps (CFLs), you can save on your bills while helping us manage network peak demand.

When it comes to refrigeration, small changes like retrofitting doors on open cabinets or replacing compressors can make a big difference. There are also impressive Demand Management Systems (or Building Management Systems) on the market that control heating, ventilation and air-conditioning (HVAC), security systems, elevators, escalators and other electrical equipment, reducing peak demand on site and lowering power bills for businesses.

Visit the 'Is my business eligible?' page to check whether your business can take advantage of these rewards by reducing the sites demand off eligible feeders by 500kVA or above or contact us to discuss your project further and find out if you qualify.

Complete an Enquiry form or email

Energy efficiency projects might include:

Demand Response/Network Support

Demand Response (DR) or Network Support is typically considered to be large block loads of dispatchable energy via generation or energy that can be shifted outside of peak demand times or called off for short periods.

Building Management Systems (BMS) and Demand Management Systems (DMS)

Building Management Systems (BMS), also known as Demand Management Systems (DMS) or Building Automation Systems, are computer-based control systems that monitor the building’s electrical and mechanical equipment. Installing or upgrading a BMS/DMS can help improve efficiency of equipment like heating, ventilation, fire alarms and security systems.

Hot water and steam

Hot water systems, boilers, process heating equipment and steam systems can be replaced or upgraded to new technologies to improve efficiency. You might consider reviewing your system design or adding this equipment to an integrated Building Management System (BMS), which can monitor energy use across all the major equipment in your building.

HVAC - Heating, ventilation and air-conditioning

Heating, ventilation and air-conditioning equipment consumes a large amount of energy. To improve efficiency, consider upgrading or replacing equipment with smarter alternatives, such as PeakSmart air-conditioning. Or add these systems to an integrated Building Management System (BMS), which can monitor energy use across all the major equipment in your building.

Lifts and elevators

Lifts or elevators are another potential site for energy efficiency measures. Inefficient lifts draw larger amounts of energy themselves, but also create heat, impacting the building’s HVAC systems. Consider upgrading motors and hydraulics, making smarter lighting choices, or adding elevators to an integrated Building Management System that monitors all your building’s electrical appliances.


By upgrading or replacing your existing lighting with more energy efficient lighting you can start saving straight away. There are a number of different lighting options available for commercial buildings and warehouses to reduce maximum electricity demand. The most popular upgrades are replacing old light bulbs and fittings with newer, energy saving options such as Light Emitting Diodes (LEDs) and Compact Fluorescent Lamps (CFLs).


Upgrading or replacing existing motors in your business-related machinery with more energy efficient motors can greatly reduce electrical demand. If possible, running motors at different times can also assist in reducing demand at a worksite. Find out more by talking to our dedicated team.

Power factor correction

Power Factor Correction (PFC) equipment is available to reduce the amount of power your business draws from the network at your peak demand time. Learn more about PFC equipment.


In some industries, refrigeration is a major contributor to energy demand. You may consider replacing old units, upgrading insulation, or retrofitting seals, doors, compressors and compressor management equipment to increase efficiency.

Every business is different, so are its energy efficiency needs. Please contact the Cashback Rewards Program team to talk about project ideas to benefit your business.

Complete an enquiry form or email

Business efficiency case studies

Some of our business customers are already seeing the benefit of the Cashback Rewards Program with reduced electricity demand leading to a reduction in future electricity bills. Installation of energy efficiency solutions has improved workstie comfort and reduced energy consumption and associated costs.

Here are just a few of the successful projects we have supported.

A true 'win-win' initiative... This has added true value to our business.

MP Pacific Fair, Case Study, August 2012

The program made sense to be involved in and was a very efficient and easy application process.

CSR Gyprock, Case Study, February 2014

We weren’t in a position to tackle these areas alone… Funding from Energex allowed us to take action.

Dreamworld, Case Study, September 2012

Energex has supported three lighting upgrades and contributed to a cost effective payback period for these initiatives.

Mater, Case Study, November 2016

The program has allowed us to implement induction lighting and power factor correction, highlighting our commitment to environmental sustainability initiatives.

Goodman Fielder, Case Study, August 2011

We would certainly recommend this program to other businesses.

Super Retail Group, Case Study, December 2013

Installation of energy efficiency solutions has improved worksite comfort and reduced energy consumption and associated costs.

Uniting Care, Case Study, February 2014

The Energex Business program provided substantial funding allowing us the ability to undertake such improvements.

VIP Packaging, Case Study, September 2013

Claim your reward

Reward applications are made in three parts with part one to be started before work commences.

Visit the Terms and Conditions for Business for additional information.

Please note, Energex has the right to audit any project before the reward payment is made.