PeakSmart installer incentive program
To recognise your support of the PeakSmart program, we're offering an incentive for each DCR Signal Receiver installed in eligible air-conditioners.
| Cooling Capacity | PeakSmart Industry Incentive |
|---|---|
| 4kW or less than 10kW | $50 |
| 10kW or more | $50 |
To be eligible to receive a reward for each DCR Signal Receiver installed, you need to complete the registration (link below) and also complete an Industry Submission Form, located at the bottom of Customer Self Service.
REGISTER / LOGIN TO OUR INCENTIVE PROGRAM HERE
How does PeakSmart work?
Watch our short video about the PeakSmart program, read about PeakSmart air-conditioning technology, or visit our Frequently Asked Questions.
Order PeakSmart signal receivers
PeakSmart enabled air-conditioners communicate with the network via a signal receiver. This can be supplied by the retailer with certain models of air-conditioner, or requested direct from us.
A maximum of 20 signal receivers may be ordered at a time. Before ordering, please check whether your customer already has a signal receiver.
Please allow 5 business days for delivery.
Order in-store materials
To assist us with educating customers about PeakSmart air-conditioning and how it helps reduce peak demand, we have a range of promotional materials available for you to display in your store.
Email peaksmartadmin@energex.com.au to request materials for your store or click on the links in the table below to download and print them yourself.
Installation instructions
Installing the signal receiver is generally consistent across all PeakSmart models. General installation instructions can be followed for the majority of PeakSmart models. For brand-specific information, contact the manufacturer hotline or download the relevant installation guide below.
| Installation instructions | Contact details |
|---|---|
| Actron Air | 1800 119 229 |
| Daikin | 1300 362 438 |
| Daikin (ducted) | 1300 362 438 |
| Fujitsu | 1300 882 201 |
| Fujitsu (R32 refrigerant models) | 1300 882 201 |
| Haier | customer.care@fp.com.au |
| Hitachi | 1800 211 800 |
| Kelvinator | 1300 363 640 |
| LG | 1300 542 273 |
| Samsung Electronics | 1300 887 660 |
| Midea | 1300 726 002 |
| Mitsubishi Electric | 1300 651 808 |
| Mitsubishi Heavy Industries | 1300 138 007 |
| Panasonic | 1300 304 545 |
| Westinghouse | 1300 363 640 |
If you have any questions or issues when installing the PeakSmart signal receiver that isn't listed in the above installation instructions, please call our technical expert on 0418 212 140 (Monday to Friday between 9:00am and 4:00pm) or email peaksmartadmin@energex.com.au
Terms and conditions
Read the PeakSmart Industry Incentive Terms and Conditions (PDF 1.4 mb) for more information.