Our Services

We're making it easier than ever for you to find out about and access all of our services.

Whether you want to establish a new connection, report an issue, find out about pricing and how to save during peak times, or how you can work with us to reduce demand, or even just pay a bill – we can assist.

Our customer-service focus means we're here to help you.

Want to stay informed? Register for SMS text notifications or email alerts for power outages in your area.

Energex Portals

Access the Energex Portals for Customers, Retailers and Electrical Partners.


Connections incl. solar PV

Let us help you make a connection or alter an existing one.

Projects & maintenance

Information about new construction and upgrade projects in your area.

Control your own

Small things can make a difference. Helpful hints to reduce energy use in your home.

Start saving now

Pricing & tariffs

Information relating to network pricing for residential and business customers.


Learn what you can do to ensure safe and easy access to your meter.

Self Service

Submit Network Connection Applications, report no power, faulty street lights, trees growing in powerlines, submit a self-meter read and claim a reward from the Cashback Rewards Program

Make a payment

Simple, easy and secure way to make a payment for Energex services.

Start saving today

Help reduce peak electricity demand and earn great rewards for managing your energy use.

Find out how