Manuals, forms and fact sheets

Read our Major customer connection manual (PDF 6.5 mb) and our range of other reference documents and fact sheets for information about major business electricity connections. Please note that these documents may be updated from time to time.

Manuals and policies

Document name Published
Connection Policy 700.2 KB 26 Jun 2020
Major Customer Connection Manual 6.5 MB 20 Jul 2020

Enquiry and application forms

Document namePublished
Major Customer Connection Enquiry Form via Customer Self Service (online form, login needed)  
Major Customer Connection Enquiry Form (manual PDF document)484 kb10 Mar 2022
Major Customer Connection Application Form via Customer Self Service (online form, login needed)  
Major Customer Connection Application Form (manual PDF document)464 kb10 Mar 2022

Load greater than 1 MVA references

Document namePublished
STNW1179 / 02031 Standard for Plant Energisation1.3 mb24 Feb 2021

Large generation references

Document name Published
2021-22 Embedded Generation Information Pack 2.4 MB 17 Feb 2022
Approved Grid Protection Relays 655.5 KB 14 Jan 2022
Connections Fees and Charges 2021-22 1.7 MB 18 Jun 2021
Customer Application Checklist and GPS Issues Register - EGs Over 5MW Under 5.3A 227.6 KB 19 Jan 2022
Customer R1 Checklist and Issues Register EGs over 5MW 221.7 KB 19 Jan 2022
Model Connection Agreement Chapter 5A 1.2 MB 18 Jul 2016
Model Connection Agreement greater than 5MW 1.0 MB 18 Jul 2016
Model Terms and Conditions for Deemed Standard Connection Contracts Large Customers 2.0 MB 18 Jul 2016
Modelling Information for Non-Registered Generators 831.2 KB 19 Jan 2022
Modelling Information for Registered Generators 947.7 KB 19 Jan 2022
Register of Completed Embedded Generation Projects 3.6 MB 16 Jul 2021
Request for Generator Information (Form 1551) 295.9 KB 18 Jul 2016
STNW1175 Ver 4 - Standard for High Voltage Embedded Generation Connections 1.1 MB 2 Mar 2022
Under 5MVA Application Checklist Class A1 212.2 KB 19 Jan 2022
Under 5MVA Application Checklist Class A2 289.0 KB 19 Jan 2022
Under 5MVA Application Checklist Class B 216.3 KB 19 Jan 2022

Low voltage generation under Chapter 5A

Document name Published
STNW1174 Standard for LV Embedded Generating Connections 1.4 MB 20 Dec 2021
STNW3510 Dynamic Standard for Small IES Connections 1.3 MB 23 Dec 2021
STNW3511 Dynamic Standard for LV EG Connections 1.6 MB 23 Dec 2021

Fact sheets and other information

We also have other useful documents available on our Technical Documents webpage.

Get in touch

Do you have a specific question about large business connections? If so, please contact our Major Customer Team.