Your electricity usage is measured at scheduled intervals by a meter installed on your property, whether you are a residential customer or a business. Each day our staff read more than 40,000 meters at 25,000 homes and businesses across South East Queensland.
In order to do this accurately and in a timely manner, they need to be provided with clear and safe access to your meter. This page will help you to understand your responsibilities and how this works, from informing us of any dogs on the premises to using an Energex Lock on your property.
Reading your meter
Ensuring safe and clear access for Energex meter readers.
Power of Choice for customers
Read how this new digital metering technology will give you more control to manage your electricity usage.
A list of fees and charges for individual metering connections and personalised metering enhancements or changes.
Accessing your metering data
Request up to two years of metering data at your property. Find out how.
Information on Energex locks and a list of Energex approved locksmiths.