Metering charges

Metering service charge

Since 1 July 2015 we are required to separate our metering charges to allow transparency of metering costs. These changes mean the electricity industry now provides more visibility with billing metering charges to help support your choice and future competition.

What's changed?

A daily Metering Service Charge (MSC) has been introduced that allows us to recover the cost for the provision of Type 6 Metering Services. This includes meter provision, meter reading, meter maintenance and meter data services.

MSCs are not new and were previously included in the Supply Charge shown on your electricity bill. The Supply Charge is associated with the cost to provide and maintain a physical connection to your premises (including poles, wires, cables and associated costs).

Electricity retailers may include the MSC in your supply charge or may list them separately.

For more information on MSC visit our Frequently Asked Questions.

Power of Choice changes

On 1 December 2017 the electricity industry introduced Power of Choice reforms. This requires all new electricity meters for residential and small business customers to be Type 4 digital meters, and older-style meters to be phased out over time. The new digital meters will give you more control in managing electricity usage.

Under the new arrangements we are no longer responsible for installing electricity meterings as they are subject to contestability (competition).

You now need to contact your electricity retailer for all requests relating to the installation, update or maintenance of metering services.

Daily metering service charges

The charges for 2018-19 will be applied based on the number of tariffs. The costs are outlined below.

Tariff class Cost type Service charge excl GST (cents/day)
Primary tariff Non-capital 2.312
Capital 7.162
Load control Non-capital 0.694
Capital 2.149
Solar PV Non-capital 1.618
Capital 5.013

For further Meter Installation Services prices please refer to our latest Updated Network Tariff Tables (Excel) on our Pricing publications webpage.

Meter installation charges

From 1 July 2017 National Electricity Rules requires you to pay a specific upfront charge for the installation of meters - that includes new connections, additions and alterations. Previously these costs were shared between all South East Queenslander's through their electricity charges.

Metering charges depend on the type of metering you need. Your electrical contractor can advise you on the right metering for your home or business.

The most commonly used meters for homes in Queensland have been Type 6 meters, however through the Power of Choice reforms these will be replaced over time with Type 4 digital meters.

The changes also mean that you must now contact your electricity retailer for meter installations and replacements, as we will no longer do this work.

You will be charged meter installation or replacement costs by your electricity retailer.