We understand the inconvenience that power outages and other power-related events can cause. We're also aware that our activities can occasionally have some impact on your property.

If you have experienced damage that you suspect was the result of an adverse event on the electricity network or the actions of Energex, you may be eligible for compensation.

Loss or damage claims

Claim here for damage or loss to property or appliances caused by Energex.

Electrical Contractor fee claims

Apply here for a reimbursement of electrical contractor fees relating to Energex faults.

Your insurance company

Need network outage information for your home and contents insurance? Read more.