Be prepared for power outages

There are many things that can cause a power outage and we're committed to restoring power in the shortest time possible when they do. Find out here, along with extra info to keep you prepared.

For helpful hints on what to do during a power outage, please view our FAQs.

Register for notifications

Register to receive SMS text notifications or email alerts for power outages in your area.

Power outage safety

If the electricity’s out at your place, we’re here to help you find out what happened and keep you informed about when it might return.

Keeping safe in severe weather

It’s important you know how to stay safe when severe weather impacts our electrical network. Find out the steps you should take to be safe.

Electrical generator safety

A portable generator can help life get back to normal. Use the following safety advice to help you avoid dangerous situations.