Property poles and privately owned powerlines

A property pole is a pole within your property’s boundary that supports the overhead powerlines to your home or other buildings. If you’re the property owner, keeping private poles safe and well-maintained is your responsibility.

IMPORTANT: If a powerline from the property pole to a building on your property falls to the ground, stay well clear and call triple zero (000).

What is a property pole?

Property poles are usually installed on behalf of a property owner to run power to buildings on the property. They don’t supply any other customers and can be made of timber, concrete or steel.

If you’re not sure who owns a pole, check for an Energex pole number. If a pole is owned by us, you’ll find the number marked on the pole approximately 2.4 meters above the ground.

Download our Property Poles and Privately Owned Powerlines (PDF 1.2 mb) fact sheet for more information.

Property pole risks

Over time, property poles can deteriorate through decay, termite damage, or rust. This could result in the pole leaning or falling over, potentially injuring people and damaging the surrounding property.

A fallen pole may also bring down the powerline that supplies electricity to your home. Fallen powerlines can be deadly. They can also interrupt your electricity supply, until you can have the pole replaced by a licensed electrical contractor.

Responsibilities of property owners

If you own a property pole then you are responsible for keeping it safe and connected. To do this, you’ll need to:

  • have a licensed electrical contractor inspect the pole at least every five years
  • regularly check your property pole’s condition, with repairs made by a licensed electrical contractor
  • have nearby trees trimmed and maintained by a qualified arborist.

You can find a licensed electrical contractor in your local directory, online or by visiting Master Electricians Australia or the National Electrical and Communications Association.

What if I’m a tenant?

If you’re renting, tell the owner or your rental manager immediately if you think that a private pole or powerline on the property needs maintenance or repair. If they don’t take prompt action, contact us on 13 19 62.

Inspecting a private property pole

You need to perform a regular visual check of the private poles on your property from ground level. Check the condition of your pole by checking:

  • the base of the pole for decay, sign of termites, rust or other damage
  • that the cross arm that supports the power line (if your pole has one) is in good condition.

If you have any concerns about the condition and/or safety of the private pole, contact a licensed electrical contractor.

IMPORTANT: Always check your private property poles from ground level. Don’t climb the pole or touch the powerline.

Property pole safety tips

If you have private property poles or a privately owned powerline on your property, remember to ‘take care, stay line aware’. Follow these tips to reduce the risk of an electrical accident:

  • Be aware of the location of any powerlines on or near your property
  • Look out for overhead powerlines whenever you are moving equipment or ladders around your property
  • Take care when you are cleaning gutters or working near the electrical connection point to a building or other structure
  • Use our plant smart search to help you choose suitable trees to plant nearby
  • Never trim trees that have grown close to powerlines yourself. Always contact a qualified arborist in your area who has expertise in trimming near powerlines
  • When inspecting your property pole, always check from the ground and keep a safe distance
  • Do not climb the pole.

Want more information?

Download our electricity safety guide (PDF 2.2 mb) as a handy electrical safety reference.

For more on electrical safety and private power poles, visit the Electrical Safety Office website.