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Site Map

Level 1 Item Home
Level 2 Item Power Outages
Level 3 Item Outage Finder
Level 3 Item Be prepared for power outages
Level 3 Item Restoring your power
Level 3 Item 5 questions on planned outages
Level 3 Item Lightning tracker
Level 3 Item Hot water issues (cold water)
Level 3 Item Customers on life support
Level 3 Item Claims
Level 2 Item Safety
Level 3 Item Working near powerlines
Level 3 Item Your industry
Level 3 Item Incidents and emergencies
Level 3 Item Safety at home or work
Level 3 Item Kids safety
Level 2 Item Control Your Energy
Level 3 Item Managing electricity demand
Level 3 Item Cashback Rewards Program
Level 3 Item Save money & electricity
Level 3 Item Smarter Energy
Level 2 Item Our Services
Level 3 Item Connections
Level 3 Item Projects & maintenance
Level 3 Item Pricing & tariffs
Level 3 Item Meters
Level 3 Item Self Service
Level 3 Item Make a payment
Level 1 Item Contractors & Service Providers
Level 2 Item Contractor Information
Level 3 Item Electrical Partners Portal
Level 3 Item Electrical contractors
Level 3 Item Solar PV installers
Level 3 Item Power of Choice for contractors
Level 3 Item Authorised persons
Level 2 Item Document Library
Level 3 Item Forms and permits
Level 2 Item Working with Energex
Level 3 Item Contestable work
Level 3 Item Prequalification
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Level 2 Item EsiTrain
Level 1 Item About us
Level 2 Item Company Information
Level 3 Item Who we are
Level 3 Item Company reports, charters & plans
Level 3 Item Corporate governance
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Level 3 Item Our network
Level 3 Item Network regulation
Level 2 Item Our Commitment
Level 3 Item To our customers
Level 3 Item In the community
Level 3 Item To the environment
Level 2 Item Newsroom
Level 3 Item Media releases
Level 2 Item Contact Us
Level 3 Item Frequently asked questions
Level 3 Item Forms
Level 3 Item Complaints
Level 3 Item Popular brochures
Level 3 Item Careers

Emergency (24/7)

000 or 13 19 6213 19 62 (Triple Zero) To report life threatening emergencies like fallen powerlines or shocks & tingles.

Power Outages (24/7)

13 62 6213 62 62 If you have lost power or are experiencing electricity supply problems.

General Enquiries

13 12 5313 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries.
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Energex acknowledges the Traditional Custodians of the land on which we live and work, and recognise their continuing connection to land, waters and community. We pay respect to Elders past and present.

Letters for disaster claims

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