Contact Us

For information regarding your electricity account, please contact your retailer.

For network related enquiries, please select and complete the relevant online form.

Online

For general enquires, feedback and complaints, please complete our Customer Complaints, Enquiries and Feedback Form.

Telephone

General enquiries (business and after hours):

13 12 53

Loss of power supply, or electricity supply problems:

13 62 62

Reporting a dangerous situation, such as wires down:

13 19 62

International:

+61 7 3664 4000 (Monday to Friday, 8am to 5.30pm AEST)

Translating and Interpreting Services:

Interpreter services symbol  

For Translating and Interpreting Service (TIS):

13 14 50

Our address

Energex Limited
GPO Box 1461
Brisbane QLD 4001

Our corporate office

Address:

26 Reddacliff Street
Newstead QLD 4006

Telephone:

+ 61 7 3664 4000

Facsimile:

+ 61 7 3025 8301

Energex is the trading name of Energex Limited. ABN: 40 078 849 055.

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