Hot Water Rewards

shower headClaim up to $200 and save up to 53% on your hot water costs, by connecting your hot water system to an economy tariff.

By connecting your existing or new hot water system to an economy tariff or you can save energy and money year after year, while still enjoying the comforts of hot water at home.

Economy Tariff 31 provides electricity for a minimum 8 hours a day and Economy Tariff 33 provides electricity for a minimum 18 hours a day, both at a discounted rate.

Use the Hot Water calculator to estimate how much you can save or by connecting to an Economy Tariff.

Am I already on an Economy Tariff?

You will need to check your power bill to find out if you are already connected to an Economy Tariff. If you have electricity charges listed as 'Economy Tariff' or 'Super Economy Tariff' (your specific retailer may refer to these as something else) on your electricity bill, then you already have an Economy tariff connected. If it's not clear on your bill, you will need to ask your Electricity Retailer.

An electrician can also assess if you have any appliances connected to an Economy Tariff.

How do I arrange the connection?

  1. Contact a licenced plumber and electrician for a quote and to arrange connection of your hot water system to an Economy Tariff.
  2. Once the work is completed the electrician will submit an Electrical Work Request (EWR) to Energex.
  3. Contact your electricity retailer and let them know you have connected to an Economy Tariff. Your electricity retailer will then submit a Business to Business (B2B) request to Energex.
  4. You are now ready to claim your reward.

Claim your reward

To claim your hot water reward you will need the following information on hand:

  • Your bank account details (BSB and Account number). We pay all rewards by EFT.
  • A copy of your Plumbers receipt (if applicable).

Please note that the hot water reward program applies to residential premises only.

You are now ready to login to our Customer Portal and apply for your reward. 

> Login & apply now

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