A property pole is a pole within your property's boundary that supports the overhead powerlines to your home or other buildings on your property.
These poles are usually made of timber, concrete or steel, and were initially installed on behalf of the home or property owner.
Property poles can exist on both residential and business properties.
Property poles and the powerlines between these poles and buildings are generally owned by the home or property owner.
Ongoing maintenance and repairs are the responsibility of the home or property owner.
Poles owned by Energex can be identified by an Energex pole number, generally located two to three metres above the ground on the side of the poles.
For safety reasons and to help ensure reliability of electricity supply, it is important to regularly check and maintain property poles.
This is generally the responsibility of the property owner.
Over time, the base of the pole can deteriorate through decay, termite damage or rust.
If this occurs, the pole may weaken, lean or fall over, and potentially cause injury to people or damage to surrounding property.
A fallen pole may also bring down the powerline supplying electricity to your home.
This is not only dangerous, as fallen powerlines can kill, but will also interrupt the electricity supply to your home until the pole can be replaced by your contractor.
It is important you read the Property Poles information brochure and notify the property owner or your rental agent immediately if you think a property pole or powerline on the property you are renting requires maintenance or repair.
If the property owner or your rental agent does not take prompt action to ensure the pole or powerline is restored to a serviceable condition, please call our Contact Centre on 13 12 53, Monday to Friday 8am to 5.30pm.
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