Safety at work

GuidelinesWorking safely around electricity

Whether you're on a construction site, driving an over-sized vehicle or working the farm, it's important to take every precaution when working around electrical infrastructure. Always plan ahead and take precautions when working near: 

  • overhead powerlines
  • underground power cables
  • network poles
  • point of attachments
  • private power poles
  • pillar boxes
  • transformers
  • switchgear enclosures
  • substation buildings

We all have a part to play to ensure safe work practices when working around electricity. Please read the Electricity Entity Requirements for working or operating plant near any overhead powerlines or underground cables.

Understanding your regulatory requirements

Any person conducting a business or undertaking (PCBU) at a workplace is required to comply with the requirements of Electrical Safety Regulation 2013 Part 5 Overhead and Underground Electric Lines and Electrical Safety Code of Practice 2010 Working Near Overhead and Underground Electric Lines to ensure that no person, plant or item of equipment comes within an unsafe distance (exclusion zone) of an overhead electric line. Compliance with these regulatory requirements is essential to reduce the risk of electric shock and contact with Electricity Entity electric lines and other assets which can have deadly consequences.

Examples of work activities where risk of person, plant or equipment coming near or into contact with overhead electric lines include but are not limited to:

  • Pruning or felling trees or vegetation near overhead electric lines, including the service wire into a building;
  • Carrying out building work, scaffolding or demolition adjacent to overhead electric lines; 
  • Painting fascia, replacing roofing, guttering or external cladding near service line point of entry to a building;
  • Operating cranes, tip trucks, cane harvesters, elevated work platforms, fork lifts, grain augers, excavators, irrigators, etc. near overhead electric lines;
  • Erecting or maintaining advertising signs or billboards near overhead electric lines;
  • Dam construction or levee bank earthworks.

Examples of work activities that could involve risk of damage to underground cables or earthing systems include but are not limited to:

  • Digging holes, excavating, sawing, trenching, under boring, sinking bore holes, earth works or laying cables, pipes, etc. or driving implements into the ground (e.g. star pickets, signs, fence posts) near where underground cables or earthing systems may be located.

To ensure it is safe for you to work near our electricity network you should consult the Local Government, the Planning Authority, Architect, Civil, Structural or Electrical Engineer or Project Manager specific to your project. We also recommend that you also engage a qualified service provider before you start.

Request for safety advice

To obtain Safety Advice, complete and return (by fax or email) our Application for Safety Advice - Working near Energex exposed live parts 

On receipt,we will contact you to advise date and time to meet at site to provide written Safety Advice. Please bring to the meeting your copy of the Electrical Safety Code of Practice 2010 Working Near Overhead and Underground Electric Lines (and Dial Before You Dig Plan for location of underground assets where required), as reference to this will be necessary during the meeting. Provision of written Safety Advice and/or other control measures by us may incur a fee.

Our contact details are: 

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Important numbers


  • Emergencies   
13 19 62
  • Loss of supply    
13 62 62
  • General enquiries  
13 12 53


  • Police, Fire,      
  • State Emergency  
132 500

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