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    Stay informed. Register on our Customer Self Service Portal and subscribe for SMS text notifications and/or email alerts for things like power outages in your area.

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    Power outage alerts

    We will let you know when the power is out in your area and where we have scheduled maintenance or upgrade works in your area.
    Register and subscribe now
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    Meter read alerts for dog owners

    If you have dogs at your address, you’ll receive a notification 24 hours before your scheduled meter read so you can ensure dogs are suitably restrained.
    Read more
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    We bring the energy of Queensland

    We’re shaping the electricity network of the future so you can use energy your way.

    Find out more

    Submit a self-meter read

    If we visited your property and left a card as access to your meter was restricted or unavailable, submit a self-meter read.
    Register & submit reading

    Smarter energy

    We’re here to help you use energy your way. Visit our Smarter Energy resource section for more.
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    Electricity network demand

    What's happening on the network right now? Our live energy monitor shows the real-time total electricity usage on our network. It's a great way to learn more about when peak demand occurs.

    More on network demand