Power of Choice for contractors
Power of Choice (PoC) is a suite of reforms and changes to the Australian electricity regulatory framework. It’s a part of a national emphasis on encouraging energy consumers to better understand their energy usage and how it directly impacts the electricity network.
PoC aims to provide customers with more options to manage and control their electricity consumption and associated bills.
These changes will also allow ourselves and associated energy companies to better respond to electricity industry changes, market changes and technological changes.
The PoC reforms were introduced from 1 December 2017 and are designed to:
- Assist consumers in making more informed decisions about electricity usage
- Expand competition in metering and related services
- Provide more efficient and flexible energy pricing offers for residential and small customers
- Introduce new products and services into the Electricity Market.
What are the key changes?
- From 1 December 2017 all new electricity meters for residential and small business customers will need to be Type 4 digital (advanced) meters. This means that older-style meters (Type 6 basic) will be phased out and replaced over time until all meters are digital
- All Type 4 digital meters will be installed by a competitive Meter Provider
- The introduction of a new role in the market called the Metering Coordinator. The Metering Coordinator will be responsible for coordinating the meter installation at a premises by the Meter Provider
- A customer’s Electricity Retailer and the associated Meter Provider will become the primary contact for work relating to Type 4 metering.
What does this mean for you?
- Electrical Contractors and Solar Installers will notice changes in the way that work is completed on site, such as the order the work is completed in and who is responsible for what tasks. There's also a change to the type of work that can be performed by our field crews. Read more in the information pack below
- The customer’s Electricity Retailer will become the primary point of contact for Electrical Contractors to understand the status and/or progress of metering work
- The way a job is tracked within the Electrical Partners Portal will change, to accommodate the new roles within the market.
What does this mean for us?
- Our field crews will no longer be responsible for installing or replacing meters at a premises from 1 December 2017, as this will now be completed by the Meter Provider. There are however some areas within regional Queensland that will be exempt from this reform
- In ‘exempt’ areas, ourselves, Electricity Retailers and Electrical Contractors will continue to follow the same practices followed today
- We will continue to be responsible for the supply and maintenance of electricity and its associated network and services to a customer’s premises within regional Queensland
- We will remain responsible for all Type 6 metering until they are ‘churned’ (replaced by a new Type 4 digital meter) and will continue to be responsible for Type 7 metering (un-metered supply).
How do you get more information?
Power of Choice information pack
Read more about the PoC reforms in the following information pack documents:
- PoC Electrical Contractor Information Pack 1 (PDF 1.2 mb)
- 10 Facts about Power of Choice (PDF 192.1 kb)
- Questions you may be asked by customers (PDF 1.6 mb)
If you have any questions about the information pack please email us.