Important Notice: PeakSmart Cashback Rewards Program Closed
The program closed to new installations on 30 November 2025. If you have already installed PeakSmart and have not yet claimed your reward, you can submit your claim by midnight (AEST) on 31 December 2025. Late claims will not be accepted.
PeakSmart air conditioning
What is PeakSmart?
As we rely more on electricity in our daily lives, energy use during peak times continues to rise. Meeting this demand often requires millions of dollars in extra infrastructure. PeakSmart is one of the solutions that helps us manage peak demand and use the network more efficiently.
How PeakSmart works
PeakSmart technology uses a signal receiver—a small device installed in your PeakSmart-enabled air conditioner. When the electricity network experiences high demand, we send a signal through the power supply to temporarily cap the air conditioner’s energy consumption.
This is called a PeakSmart event, and it’s similar to switching your air conditioner to economy mode. These events only occur a few times per year, and you won’t need to do anything—your system is designed to be ‘set and forget’. Most customers notice little or no change to comfort.
Why it matters
By reducing energy use during peak periods, PeakSmart helps keep the network stable and reduces the need for costly infrastructure upgrades. It’s a smart way to manage demand and keep electricity reliable for everyone.
What happens now?
Although the PeakSmart program is now closed to new participants, the technology will continue to operate where required to manage high demand on the electricity network.
If you already have a PeakSmart-enabled air conditioner, it will remain active and responsive to network signals.
Need more information?
For more information on PeakSmart air conditioning you can:
- Read our FAQs
- Read our PeakSmart Terms & Conditions
