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Our services

We're making it easier than ever for you to find out about and access all of our services.

Whether you want to arrange a new connection, find out about meter reading, report a problem or find out about pricing – we can assist.

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Self Service

There’s so much you can do with our 24/7 online services, including reporting if you’ve lost power or submitting a self-meter read, network connection application or a claim from the Cashback Rewards program.

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Metering

Find out more about your obligations for ensuring we can access your meter, types of electricity meters and how to read them.

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Pricing & tariffs

Information relating to network pricing for residential and business customers.

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Projects & maintenance

Information about new construction and upgrade projects in your area.

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Power of Choice for customers

Read how Power of Choice helps customers make informed decisions about their electricity usage.

Make a payment

Majority of electricity charges are billed through your electricity retailer, however there are some services that we will bill you directly. Use our simple, easy and secure way to make a payment for services.

Cyber security & scams

Learn about the steps to take to safeguard against scams and how we protect your personal information.