Large customer connections
If you require a new large customer connection (as defined in our Connection Policy) or wish to modify an existing one, such as a connection with a load of 1 MVA or more or involving high voltage DER systems, our dedicated teams are here to support you. Additional details about the relevant processes are provided in the sections below.
You will also find further information on connecting DER systems, including generating units and bi-directional systems, to our distribution network.
A large customer connection is defined in our Connection Policy (PDF 653.1 kb) as those connections that fall within the tariff classes of Connection Asset Customer (CAC) and Individually Calculated Customer (ICC), Generators or Integrated Resource Provider and real estate developments.