Fault levels

Fault levels on our network are affected by both internal and external factors, such as the Transmission Network Service Provider’s network, generators and customer connections.

Internal factors

Fault level increases due to augmentation works within our network are managed by putting policies in place to ensure that the works will maintain short circuit fault levels within allowable limits.

External factors

Fault level increases due to external factors are monitored by annual fault level reporting, which estimate the prospective short circuit fault levels at each substation. The results are then compared to the maximum allowable short circuit fault level rating of the switchgear, plant and lines to identify if plant is operated within fault level ratings.

We obtain upstream fault level information from Transmission Network Service Providers annually and changes throughout the year are communicated through joint planning activities.

New connections of distributed generation and embedded generations which increases fault levels are individually assessed to ensure limits are not infringed. Known embedded generators are added to our simulation models so that the impacts of these generators on the system fault levels are determined.

High voltage fault level limits

The table below lists design fault level limits that apply at our installations. It's recommended this table is used when designing your network.

Low voltage fault levels

Pole transformer size is written on the transformer tank and is visible from the ground.

Pad mount and ground substation size is also written on the tank. To access pad mount and ground substations please contact an Exclusion Zone Officer.

If the downstream LV fault level is required (overhead area) you should visit the site and determine conductor sizes and length. For an underground area, engage an Exclusion Zone Officer who can assess conductor sizes, for example lift pillar lids, open pad mounts and ground substations.

Requesting detailed information

If you with to obtain more detailed fault level information, there are three ways you can do this:

Option 1 - Locate the information in available data

Determine the zone substation you are supplied from (available from your electricity retailer) and then locate the relevant substation and associated fault level within the Annual Fault Study Summary Report (XLSX 209.8 kb).

Option 2 - Complete your own fault study

Engage an Exclusion Zone Officer (PDF 114.7 kb) to trace the feeder and conductor sizes back to the relevant zone substation and complete your own fault study.

Option 3 - Complete our online enquiry forms

Please note there is a fee for this service. Its a two step process as follows:

1. Complete the Fault Level Enquiry form.
   1. Complete the Fault Level Enquiry form and you'll receive an email with an attached text (.txt) file which is a summary of your competed form. Save this text file and attach it to your Asset Relocation Enquiry (see step 2).
2. Submit an Asset Relocation Enquiry.
   1. Submit an Asset Relocation Enquiry via the Electrical Partners Portal attaching your saved Fault Level Enquiry form summary text (.txt) file.

Rule of thumb for Brisbane Urban substations at 11kv include:

• Approximately 8-10kA 3 ph. fault level at the start of the feeder
• Approximately 3-5kA 3 ph. fault level at the end of the feeder
• Approximately 2kA ph.-E fault level at the start of the feeder
• Approximately 1.5kA ph.-E fault level at the end of the feeder
• Typical OH 11kV feeder conductor is 7/4.75AAC
• Typical UG 11kV feeder conductor is 240mm Al