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PeakSmart for retailers & installers

PeakSmart helps us manage peak demand on the electricity network. We’re offering PeakSmart cashbacks to customers connected to our network and we’ll pay you to install PeakSmart air conditioners or to convert existing PeakSmart air conditioners to PeakSmart Active.

PeakSmart Industry Incentive

To recognise your support of the PeakSmart program, we're offering an incentive for the following PeakSmart air conditioners sold/installed.

Cooling capacityPeakSmart industry incentive
4kW or less than 10kW$50
10kW or more$50
Register as an installer to claim the industry incentives.

To be eligible to receive a reward for each DCR Signal Receiver installed, you need to register as an installer to claim the industry incentives.

Log in to claim your installer reward

To be eligible to receive a reward for each DCR Signal Receiver installed you need to complete an Industry Submission Form located at the bottom of Customer Self Serve.

Ordering PeakSmart signal receivers

A signal receiver must be fitted to an air conditioner to make it PeakSmart Active. It's fitted either at the same time the air conditioner is installed or later as a retrofit, and only takes around 5 to 10 minutes to fit. Here's a full list of PeakSmart models.

The signal receiver can also be retrofitted to a previously installed PeakSmart capable air conditioner. The signal receiver can respond to Audio Frequency Load Control (AFLC) signals sent through the electricity network (similar to economy tariff control of hot water systems and pool pumps etc). The signal temporarily reduces the compressor’s electricity consumption.

Different PeakSmart signal receivers are used across our network. So installers need to make sure they fit the correct signal receiver for their customers location. If the wrong signal receiver is installed we won’t be able to control the air conditioner during a PeakSmart event and the customers cashback application may be rejected.

Signal receiver request form

Installation instructions

Installing the signal receiver is generally consistent across all PeakSmart models. The User Instructions DCSR Installer Manual can assist with majority of PeakSmart installations. For brand-specific information, contact the manufacturer hotline or download the relevant installation guide below.

Installation instructionsPhone number
Actron Air (PDF 63.0 kb)1800 119 229
Daikin (PDF 465.9 kb)1300 362 438
Fujitsu (PDF 942.8 kb)1300 882 201
Fujitsu (R32 refigerant models) (PDF 2.9 mb)1300 882 201
Haier (PDF 847.9 kb)
Hitachi (PDF 504.7 kb)1800 211 800
Kelvinator (PDF 117.7 kb)1300 363 640
LG (PDF 113.7 kb)1300 542 273
Samsung Electronics1300 887 660
Midea (PDF 597.7 kb)1300 726 002
Mitsubishi Electric (PDF 572.3 kb)1300 651 808
Mitsubishi Heavy Industries (PDF 3.7 mb)1300 138 007
Panasonic (PDF 208.1 kb)1300 304 545
Westinghouse (PDF 3.4 mb)1300 363 640

Order tear-off pads & posters

To assist us with educating customers about PeakSmart air-conditioning and how it helps reduce peak demand, we have a range of promotional materials available for you to display in your store. Call 1300 550 766 to request your hard copy stock or PDFs.

More information

Find out more about how PeakSmart air conditioning works by reading our: