Skip to main content
Careers
News & Media
FAQs
Contact Us
Outages
Show submenu for Outages
Outage Finder
Outage Finder map
Emergency outages text view
Planned outages text view
Be prepared for outages
When power goes out
Life support customers
How we restore your power
Solar power & battery storage safety
Electrical generator safety
Storms & disasters
Keeping safe in severe weather
Storms & disaster preparation checklist
Getting reconnected after severe weather
Financial support & useful emergency links
How we prepare for severe weather season
Lightning tracker
Hot water issues (Cold water)
Claims
Loss or damage claims
Electrical contractor fee claims
Insurance letter request
I want to
Report a faulty street light
Find out how to prepare for outages
Find out what to do when power goes out
Report I have cold water
Get reconnected after a storm
Safety
Show submenu for Safety
Working near powerlines
Before you dig
Exclusion zones & safety laws
Safety advice
Vehicles with high loads
Powerline markers
Look up and Live map
Safety at home or work
Safe entry to your property
Shocks & tingles
Safety switches & electrical equipment
Solar power & battery storage safety
Building safely near powerlines
Property poles & privately owned powerlines
Electrical generator safety
Christmas & party lighting
Trees & powerlines
Incidents & emergencies
Power outage safety
Report fallen powerlines
Keeping safe in severe weather
Vehicle accidents & powerlines
Surges & spikes
Your industry
Agriculture
Aviation
Building & construction
Plumbing
Trucking
Structures & billboards
Kids safety
School education program
Heroes at home
I want to
View the Look up and live map
Request a Safety Advice
Register for meter reader alerts for dog owners
Report a faulty street light
Order factsheets and industry packs
Manage Your Energy
Show submenu for Manage Your Energy
Cashback rewards program
PeakSmart air conditioning
Request for proposals & EOI
Smarter energy
Solar PV
Electric vehicles (EV)
Our network batteries
Home batteries
Home Energy Management Systems (HEMS)
Ways to save at home
Air conditioning
Appliance energy saving tips
Hot water
Lighting
Pool
Renovating & building
Ways to save for businesses & farms
Business energy resources
Agriculture industry
Tariffs
Managing electricity demand
Industry engagement
Demand Management Plan
Demand Management Innovation Allowance Mechanism
Peak demand
Managing your power bill
Customer stories
Energy concessions
I want to
Claim a PeakSmart cashback reward
Find out the benefits of EV
Stay up-to-date on network planning & expansion projects
Save on my home power bill
Make my home a smart energy home
Our Services
Show submenu for Our Services
Self Service
How to register to Self Service
Manage notifications
Metering
Smart meters are a smart move
How to read your meter
Meter read alerts for dog owners
Submit a self-meter read
Meter locks
Safe entry to your property
Metering charges
Accessing your metering data
Power of Choice for customers
Network pricing & tariffs
Make a payment
Connections
Residential & commercial connections
Subdivision connections
Large customer connections
Unmetered supply & public lighting
Property poles & privately owned powerlines
Choosing your electricity retailer
Property records search
Development application referrals
Projects & maintenance
Major projects
RIT-D projects
Tree trimming
Helicopter patrols
Cyber security & scams
I want to
Access our portals
Submit a self-meter read
Get my solar PV connected
Get power connected to my house
Register for SMS or email alerts for my property
Connect a subdivision
Contractors
Show submenu for Contractors
Document library
Standard Work Procedures & technical documents
Permits for traffic control and road closures
Electrical partners alert
Electrical contractors
Queensland Electricity Connection Manual (QECM)
QECM query call back request
Energy Academy
Authorised person
Price list for Alternative Control Services
EV charging & connections
Solar installers
Small IES connections
Connection essentials
Assessment criteria
Applications that fail assessment
Solar feed-in tariff changes
Electrical partners portal
Register for the Electrical Partners Portal
Portal user guides & tips
Contractor connections
Subdivision connections
Unmetered supply & public lighting
Working with us
Accredited service provider information
Contestable work guidelines & manuals
Tenders
Facilities access & shared assets
Underground facilities
Overhead fibre on poles
Wireless antennas
Public EV chargers
CCTV, Smart Sensors & other devices
Banners, signs & artwork
Accredited Service Provider Ratings
Resources & documents
Contractor training
Power of Choice for contractors
Customer requested switching form
I want to
Login to the Electrical Partners Portal
Read the QECM and the QEMM
Ask a QECM question
Connect a subdivision
Access permits for traffic control & road closures
View metering charges
Register for electrical partners alerts
Organise customer requested switching (Isolation upstream)
Contact us
Outages
Outages
Close search
0
results available.
Submit search
Toggle search
Search
Toggle portal dropdown
Portals
Customer Self Service
Electrical Partners Portal
Retailer Portal
Menu
Outages
Toggle submenu
Outage Finder
Toggle submenu
Outage Finder map
Emergency outages text view
Planned outages text view
Be prepared for outages
Toggle submenu
When power goes out
Life support customers
How we restore your power
Solar power & battery storage safety
Electrical generator safety
Storms & disasters
Toggle submenu
Keeping safe in severe weather
Storms & disaster preparation checklist
Getting reconnected after severe weather
Financial support & useful emergency links
How we prepare for severe weather season
Lightning tracker
Hot water issues (Cold water)
Claims
Toggle submenu
Loss or damage claims
Electrical contractor fee claims
Insurance letter request
I want to
Report a faulty street light
Find out how to prepare for outages
Find out what to do when power goes out
Report I have cold water
Get reconnected after a storm
Safety
Toggle submenu
Working near powerlines
Toggle submenu
Before you dig
Exclusion zones & safety laws
Safety advice
Vehicles with high loads
Powerline markers
Look up and Live map
Safety at home or work
Toggle submenu
Safe entry to your property
Shocks & tingles
Safety switches & electrical equipment
Solar power & battery storage safety
Building safely near powerlines
Property poles & privately owned powerlines
Electrical generator safety
Christmas & party lighting
Trees & powerlines
Incidents & emergencies
Toggle submenu
Power outage safety
Report fallen powerlines
Keeping safe in severe weather
Vehicle accidents & powerlines
Surges & spikes
Your industry
Toggle submenu
Agriculture
Aviation
Building & construction
Plumbing
Trucking
Structures & billboards
Kids safety
Toggle submenu
School education program
Heroes at home
I want to
View the Look up and live map
Request a Safety Advice
Register for meter reader alerts for dog owners
Report a faulty street light
Order factsheets and industry packs
Manage Your Energy
Toggle submenu
Cashback rewards program
Toggle submenu
PeakSmart air conditioning
Request for proposals & EOI
Smarter energy
Toggle submenu
Solar PV
Electric vehicles (EV)
Our network batteries
Home batteries
Home Energy Management Systems (HEMS)
Ways to save at home
Toggle submenu
Air conditioning
Appliance energy saving tips
Hot water
Lighting
Pool
Renovating & building
Ways to save for businesses & farms
Toggle submenu
Business energy resources
Agriculture industry
Tariffs
Managing electricity demand
Toggle submenu
Industry engagement
Demand Management Plan
Demand Management Innovation Allowance Mechanism
Peak demand
Managing your power bill
Customer stories
Energy concessions
I want to
Claim a PeakSmart cashback reward
Find out the benefits of EV
Stay up-to-date on network planning & expansion projects
Save on my home power bill
Make my home a smart energy home
Our Services
Toggle submenu
Self Service
Toggle submenu
How to register to Self Service
Manage notifications
Metering
Toggle submenu
Smart meters are a smart move
How to read your meter
Meter read alerts for dog owners
Submit a self-meter read
Meter locks
Safe entry to your property
Metering charges
Accessing your metering data
Power of Choice for customers
Network pricing & tariffs
Make a payment
Connections
Toggle submenu
Residential & commercial connections
Subdivision connections
Large customer connections
Unmetered supply & public lighting
Property poles & privately owned powerlines
Choosing your electricity retailer
Property records search
Development application referrals
Projects & maintenance
Toggle submenu
Major projects
RIT-D projects
Tree trimming
Helicopter patrols
Cyber security & scams
I want to
Access our portals
Submit a self-meter read
Get my solar PV connected
Get power connected to my house
Register for SMS or email alerts for my property
Connect a subdivision
Contractors
Toggle submenu
Document library
Toggle submenu
Standard Work Procedures & technical documents
Permits for traffic control and road closures
Electrical partners alert
Toggle submenu
Electrical contractors
Toggle submenu
Queensland Electricity Connection Manual (QECM)
QECM query call back request
Energy Academy
Authorised person
Price list for Alternative Control Services
EV charging & connections
Solar installers
Toggle submenu
Small IES connections
Connection essentials
Assessment criteria
Applications that fail assessment
Solar feed-in tariff changes
Electrical partners portal
Toggle submenu
Register for the Electrical Partners Portal
Portal user guides & tips
Contractor connections
Toggle submenu
Subdivision connections
Unmetered supply & public lighting
Working with us
Toggle submenu
Accredited service provider information
Contestable work guidelines & manuals
Tenders
Facilities access & shared assets
Toggle submenu
Underground facilities
Overhead fibre on poles
Wireless antennas
Public EV chargers
CCTV, Smart Sensors & other devices
Banners, signs & artwork
Accredited Service Provider Ratings
Resources & documents
Contractor training
Power of Choice for contractors
Customer requested switching form
I want to
Login to the Electrical Partners Portal
Read the QECM and the QEMM
Ask a QECM question
Connect a subdivision
Access permits for traffic control & road closures
View metering charges
Register for electrical partners alerts
Organise customer requested switching (Isolation upstream)
Careers
News & Media
FAQs
Contact Us
Your web browser is out-of-date and not supported. For the best experience on our website, we recommend you update to the latest version.
Update browser
Close
Home
News & Media
Cairns apprentice wins two awesome awards
17 October 2025
Cairns apprentice wins two awesome awards
Share article
Facebook Icon
Email Icon
