PeakSmart air-conditioning


Many Queenslanders use their air conditioner during peak times, usually on days of extreme temperature. Everyone using their air-conditioner at the same time, increases stress on the electricity network.

If you are replacing or purchasing a new air-conditioner, help manage peak demand by choosing a PeakSmart air-conditioner, you will be rewarded by up to $400 by connecting it to the PeakSmart program.

Households and businesses can claim up to five rewards per premise for any type of PeakSmart enabled air-conditioner where a signal receiver is installed, numbers greater than this will be reviewed and approved at the discretion of Energex.

Reward $100 $200 $400
Cooling Capacity Less than 4kW 4kW or less than 10kW 10kW or more

Ready to apply for your reward?

What is PeakSmart air-conditioning?

PeakSmart air-conditioning helps reduce peak demand without affecting your air-conditioner's performance. It operates similar to the economy setting of an air-conditioner. The energy consumption is capped for short periods on a few days of the year and the system continues to produce cool air. The technology is designed to be set and forget so you won't have to do anything or notice a difference to your comfort.

Where can I purchase a PeakSmart air-conditioner?

Energex in conjunction with major manufactures and air-conditioning retailers and specialty dealers have PeakSmart air-conditioning units available for you to purchase.

PeakSmart air-conditioners are available at most appliance retailers and air-conditioning specialty dealers. Check our list of eligible brands and models or ask your air-conditioning expert if it is PeakSmart compatible.

What happens once I've purchased my PeakSmart air-conditioner?

Once you've purchase your PeakSmart air-conditioner you will need to get a signal receiver from your retailer or air-conditioner installer.

The signal receiver is the device that is installed on your PeakSmart air-conditioner to assist with capping energy consumption for short periods on a few days of the year.

Where do I get a Signal Receiver?

  1. When you purchase your PeakSmart air-conditioner, your appliance retailer will provide a signal receiver pack to you at the time of purchase;  or alternatively
  2. Your installer may provide one at the time of installation.

The installation

  1. Once you have purchased your PeakSmart air-conditioner and received your signal receiver, you will need to organise installation of your air-conditioner. You can choose to do this through the retail outlet you purchased your air-conditioner from, or directly with a licenced installer.
  2. When your installer arrives to install your PeakSmart air-conditioner, you will need to:
    - Provide the installer with the signal receiver pack
    - Complete the installation form with your installer
  3. Once the installer has completed your air-conditioning installation, you are now ready to claim your reward.

Apply for your reward

To claim your PeakSmart air-conditioner reward, you will need the following information on hand:

  • Your bank account details (BSB and Account Number). We pay all rewards by EFT.
  • A copy of your air-conditioning receipt.
  • The completed installation form
  • For businesses only: Tax invoice to claim your reward.

You are now ready to login to our Customer Portal and apply for your reward.

> Login & apply now

Helpful hint: Don't have a scanner? Take a photo of your air-con receipt and installation form to upload with your application.

You require Adobe Acrobat Reader to view or print documents.

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