FAQ Results

Only pool filtration and associated sanitation equipment is allowed to be connected to the designated Economy Tariff 33 outlet. Remember that supply can be interrupted for up to 8 hours a day.

When your air-conditioner unit goes into a Demand Response Mode you're unable to reverse the function by changing temperature settings or other actions.

Yes. You can connect your pool equipment to Super Economy Tariff 31 via power point instead of being hardwired.

You need to be aware that Super Economy Tariff 31 only provides electricity supply for a minimum of 8 hours a day. The times will be at the distributor’s discretion, due to regional and seasonal differences. In a residential area, it will generally be between 10pm and 7am.

This may not be enough operating time to provide sufficient pool filtration. Additionally, the times when supply is available may not be convenient for pool maintenance to be carried out.

Our network is designed to cope with these peaks and has extra capacity to cater for extreme weather days. Read more information on our Peak demand web page.

No. This change applies only to domestic installations.

We regularly survey PeakSmart customers to determine whether they’ve noticed any difference during a PeakSmart event. At the last survey, over 70,000 Queensland PeakSmart customers didn’t notice any difference to their comfort levels when their air-conditioners were in Demand Response Mode.

A few years ago, appliances needed to be hardwired – that is, permanently connected – to the electricity supply to be eligible for Economy Tariff 33.

Economy Tariff 33 is significantly cheaper than the general use tariff (Tariff 11), but supply is made available only for a minimum of 18 hours a day.

A change was made that removed the requirement for pool filtration and sanitation systems to be permanently wired to the controlled load tariff.

An electrician can now install a power point connected to Economy Tariff 33 specifically for pool filtration and sanitation systems. This allows maintenance to be performed more easily than if the pool was permanently wired, while still reducing peak demand on the network.

No. The signal receiver can be activated on any setting and temperature.

PeakSmart is an innovative technology that helps moderate power usage at times of peak demand. It's aimed at reducing growth in electricity prices by reducing future network costs.

A PeakSmart event is a situation where the network calls on connected PeakSmart appliances, like air-conditioners, via a signal receiver. When called upon, these appliances drop into Demand Response Mode, which is like economy mode, reducing the amount of power they draw from the grid.

Over time, PeakSmart events help lessen the need to build more network infrastructure, and help with localised issues during times of peak demand.

As we increasingly rely on electricity as part of our everyday lives, energy use during peak times continues to rise. Millions of dollars are spent on extra electricity infrastructure to cater for these peak times. PeakSmart helps us use our network more efficiently, and is one of our solutions for managing peak demand.