Ex-Tropical Cyclone Alfred Update - 10 March 5pm

Energex’s TC Alfred Power Restoration Plan to reconnect power to Queenslanders

1. 75% reconnected by Wednesday night
2. 95% by Friday night
3. 100% by Sunday night

Energex is committed to restoring electricity to customers impacted by Tropical Cyclone (TC) Alfred as soon as it is safe to do so, through its disaster response activities.

More than 450,000 individual homes and businesses have been impacted by this event, across a broad area from the Fraser Coast to the NSW border, since Thursday 6 March.

This is the greatest number of power outages in Queensland history caused by a natural disaster.

As at 11am on Monday, 10 March Energex has restored electricity power to more than 54% of households and businesses impacted by power outages as a result of TC Alfred.

Energex has now released a full restoration plan to provide Queenslanders greater certainty during uncertain times and allow them to plan.

Under this plan we expect to have 75% of households and businesses in South East Queensland restored by Wednesday afternoon, 12 March, 2025.

Our plan is to have 95% of the impacted households and businesses by the afternoon of Friday, 14 March.

The remainder of customers in the hardest hit areas will be connected to power by Sunday afternoon, 16 March.

Under this plan, Energex will restore power equivalent to a city the size of Bundaberg each day.

Queenslanders can visit the Energex Outage Finder website and search their suburb and street to see the estimated restoration time for their power will be reconnected.

This is designed to allow Queenslanders to make plans to accommodate ongoing power outages while reconnection efforts continue.

In addition, we will be establishing generation connection at critical sites where possible, including schools and essential services while grid supply is restored.

This restoration plan is subject to the ongoing weather event, and pending any further impacts of additional flooding, for example, what is being experienced in the Ipswich and Lockyer regions.

Areas that have been hardest hit and will be the final communities to be restored are likely to include Tallebudgera Valley, Currumbin Valley and Springbrook which have sustained significant infrastructure damage to the backbone of the electricity network.

Our restoration priorities throughout this event have been to progressively restore power to impacted communities in the following manner:

1. Public safety and access for emergency
2. Essential services e.g. hospitals, water, sewerage facilities;
3. Public facilities e.g. major shops, fuel, and community support infrastructure; and
4. Restore power to as many customers as possible within the shortest amount of time.

This sequence restores community access to food, health and other essential services as a priority.

Check Energex power outages for latest estimated restoration times - Emergency Outages