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Complete this form to make a general enquiry, complaint, compliment or suggestion for improvement.
Once your enquiry is submitted, we will respond within 5 business days.
ARE YOU REPORTING AN EMERGENCY OR POWER OUTAGE? If yes, do not complete this form - call us now:To report an emergency such as fallen powerlines, electric shock or flickering lights, call 13 19 62 (24/7). Call 000 (triple zero) for life-threatening emergencies.If you have lost power, call 13 62 62 (24/7).
This form is for general enquiries only and can take up to 5 business days to respond. For emergencies, faults on our network or relating to safety, please call us to report.
If you would like Solar PV metering connected to your property, please view our Renewable Energy Sources webpage, where you will find all the required information and forms to complete this process.
Energex remains the local network distributor in South East Queensland, we no longer deal with billing or accounts. Please contact your electricity retailer.
Please view our privacy statement regarding the collection of data.
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